Terms
& Conditions
Manufacture's Warranty
We stand behind our guarantee and want your experience to
be as pleasant as possible. Each air purifier comes with
a two years warranty.
Please feel free to contact us at any time if you have
more questions or concerns.
Damaged On Arrival
If merchandise arrives damaged: it is best to REFUSE it
back to the carrier attempting delivery and notify EcoLive
Pte Ltd immediately . If you do not notify of damaged goods
within the first 3 days of arrival, our
regular return policy will override any claim of damage,
and will fall under all current manufacturer restrictions.
Faulty Product
DEFECTIVE returns can be returned directly to EcoLive Pte
Ltd within 7 days from the invoice date,
at our discretion for: credit, replacement, exchange or
repair.
Pricing
All pricing subject to change. For all prices, products
and offers, EcoLive Pte Ltd reserves the right to make adjustments
due to changing market conditions, product discontinuation,
manufacturer price changes, errors in advertisements and
other extenuating circumstances.
FAQ
Some HVAC Installers say
that High-Intensity UV lamps can damage older ducts made
of non-UV resistant materials. Is this true?
The reality is that Induct Air will only help your HVAC
system, by reducing mold and bacteria on the cooling coils.
Some older Heat/Air installations have ducts which could
be damaged by direct high-intensity UV exposure, such as
typical germicidal UV lamps. The good news is that AHPCO™
is a system, comprised of a UV lamp plus a catalytic target.
The Cell, as we call it, surrounds the UV bulb in order
to interact, thereby creating the catalytic reaction. This
target prevents the high intensity UV light from potentially
damaging older ducts.
HVAC Installers have been
using UV lamps to keep mold and bacteria from growing on
the A/C Coils - does Induct Air do the same thing?
UV lamps are good at reducing mold and bacteria, but they
must be positioned within six inches to be effective. It
is strictly line-of-sight. Induct Air is also very effective
at reducing mold and bacteria but for a very different reason.
Yes, both use UV, but the Induct Air UV lamp is part of
a Catalytic System which creates multiple friendly oxidizers.
Induct Air doesn’t need to be within six inches of
the coils to reduce mold and bacteria. Induct Air doesn’t
need to have the air pass within six inches to be effective
as a germicidal.
Air Induct Oxidizers flow out from the unit as “scrubbers”,
reducing mold and bacteria from the cooling coils, regardless
of whether the unit is installed in the outlet of the furnace
or in the return air duct.
Why doesn’t Induct
Air require regular cleanings?
Induct Air has natural ionization which takes place near
the lamp. These ions repel dirt to keep the lamp and target
free from dirt in normal conditions.
How large an area can a Induct
Air cover?
Induct Air is rated for up to 3000 square feet. As a general
rule for residential use, install one Induct Air in each
Heat/Air system. A typical 3 Ton heat pump will heat/cool
2000 square feet so one Induct Air per unit is ideal. Induct
Air isn’t sized for a specific square footage. The
Oxidizing Gasses migrate throughout the living space to
clean the air. The larger the space, the longer the process
takes, and the longer it will take to treat new contaminates
which continually come into the home/offices. Induct Air
is not recommended for homes of less than 700 square feet.
Can you replace only the
UVX lamp and not replace the entire cell?
Yes, the bulb is also sold separately.
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